Align:start how to perform a forced factory reset on an android TV in this tutorial we will perform a forest factory reset and then perform a factory data reset notes forced factory reset only available on Android 6 and later version and may require two people to perform it if the TV menu can be accessed you will only need to perform the factory data reset unplug the AC power cord press and hold volume down and power buttons on the TV note depending on which TV you have the locations of the buttons will vary continue to hold the buttons down and reconnect the AC power cord release the buttons after the green LED light appears note it will take approximately 10 to 30 seconds for the LED to turn green form the set up at the welcome setup screen if the welcome setup screen does not appear unplug the AC power cord and reconnect the AC power cord quickly go through the setup procedure skip the network setup you skip the channel setup you now perform a factory data reset using the supplied remote control press the home button select settings select storage and reset select factory data reset you if the forced factory reset did not resolve the issue perform the forced factory reset again thanks for watching
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